Each family’s experience is unique, which is why Circle Care Services tailors its resources to address individual needs. We offer a variety of services, including home-based, center-based and daycare-based ABA therapy. Our team of professionals provides essential autism resources designed to guide families through each stage of care.

Whether you need assistance during therapy sessions, or while navigating resources, we are here to help. Please reach out to learn more about how we can support your family’s needs.

We are committed to providing high-quality, ethical, and compassionate care. If you ever have a concern, please let us know so we can address it quickly and respectfully.

Complaints are minor issues that can usually be resolved right away, such as scheduling errors, communication concerns, or environmental dissatisfaction. Please communicate complaints to the BCBA, Center Administrator, or Clinical Director. Circle Care Services Team will make every effort to resolve these within 24 hours.

If your concern is not resolved to your satisfaction, or if it involves a serious matter such as client rights, safety, or potential misconduct, it becomes a grievance. Grievances trigger a formal review by our Compliance Department or Clinical Quality leadership.

To file a grievance, please contact us at compliance@circlecareservices.com.  All reports are handled confidentially, investigated promptly, and tracked through resolution. Updates will be provided throughout the process, and outcomes will be shared in writing once the review is complete.

Access to your child's Central Reach account where you can view your child's individualized program, data sharing/progress reports.

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You should be connected to your account via your primary email. 

You can also watch the video here for instructions on how to log in. 
 

If you cannot log in, make sure you are putting in your primary email address and your child's correct date of birth. 
Once you log in, you will be able to view your child's ABA program.
 
On the left side, there are different tabs that you can click. In the files tab, you can view your child's assessment report named "Initial metadata treatment plan".
By clicking "Clinical" or ("Learning"- if you are on a phone), you can view your child's learning tree and watch the goals being mastered by viewing the graph.